Shipping information

Shipping policy

1. How long is the shipping time?

• Processing time: 1 - 2 business days (Without weekends)
• Shipping time: 5 - 12 business days (Without weekends)

Info: There may be slight delays in worldwide shipping.

2. How much do you charge for shipping?

• Domestic and worldwide shipping is $3.95
• Domestic and worldwide shipping is free from $50 order value.

3. Is my package insured?

• Yes, every parcel is insured against theft and damage.

4. Can I change the delivery address of a package after it has been shipped out?

• Please contact our support (support@vero-velo.com) within 12 hours after your order was placed to change your address. After 12 hours we cannot guarantee a successful change of your address.